Tag Archives: thoughtfulness

Be Extraordinary

Be extraordinary

I love the word extraordinary.  It has a fun and almost whimsical ring to it.  But I realized recently that I had not really been using it correctly.  In fact, I don’t think most of us use it accurately.  Usually when using the word extraordinary, we are referring to something that is amazing, a stand out, over and above.

But if you look at the word, it is literally EXTRA Ordinary.  It means to take that which is ordinary, and make it even more ordinary.  I am not a linguist or a scholar but this got me thinking in a different direction.  What does it mean to be extra ordinary?

If I am washing the dishes and that is an ordinary task, does it mean to wash more dishes?  I don’t think so.  I would consider that it means to wash the dishes with as much presence of mind as I can muster up.  It also means to appreciate and experience as much EXTRA in the task as is humanly possible.  It means to feel the water against my skin, the smell of the soap, the shine of the dish, the awareness that there is clean water easily accessible to wash the dishes, a cabinet to store them etc.

I realize this is a corny example, because it’s unlikely that you or I are going to run to the sink and break out the dish soap just to have a mindful experience.  If I could convince you to try, I’d start first by trying to enhance my children’s joy by getting them to do the task.  But if you transfer this mindset into the other zillions of “ordinary” experiences that happen each day, there are probably many opportunities of where missing joy might be lurking

How about a meal?  Instead of making small talk and zipping through your evening meal which is ordinary, how about making it even more ordinary?  How about taking a few minutes in this everyday task and making it last a bit longer with a little more meaning?  What about the commute to work?  Are there ways to take this ordinary event and make it something even more than it is most days?

Most of us have no trouble making other events that are outside our ordinary routine special.  We put something more into them and call them special.  While that’s great, they are also things that may occur too infrequently to sustain us.  By taking the everyday opportunities to experience “extra”, we increase our capacity and opportunity for more contentment.

I’d love to hear your experiences in taking joy by expanding your ordinary into extraordinary.

You Must Rock!

Tonight on my way home I picked up takeout food for my family’s dinner.  I was instantly annoyed when I noticed, as I was driving off that, the person who bagged my order had missed about ¼ of the order.  We are trained to catch others and ourselves doing something wrong.  Many of us have finely tuned radar that can scope out failure in a nanosecond.

What would it take to train ourselves to catch people doing something right?  Better yet, how about catching ourselves doing something right?  Why is it okay to notice the wrong, but to dismiss the right as the norm with little regard for the effort to secure it?

I’m not suggesting that we walk around issuing press releases every time we or someone else ties our shoes correctly.   Greg Behrendt has a pretty funny (comedy routine called “You must Rock”.  Unfortunately, the language is pretty vulgar, so I’m not going to put the link on my site, but it can be find pretty easily in a google search if you are curious.  One example he give is the comparison of how we treat rock stars.  They perform, while the crowd holds up signs and yells “We love you!”  Behrendt asks his listeners to consider what it would be like if we treated the person who makes our morning Latte or drywalls our kitchen, with the same level of excitement when they do their job in an amazing way.

So if you don’t want to hold up an “I love you sign” for your barista and chant his or her name, you can certainly do that with a tip, which is always appreciated.   But the tip goes in the jar and is split among everyone including the person who did not put in any extra effort.  How about taking the extra step and saying “Hey, thanks!” in a personal way like “You always do that so quickly!” or “How do you manage to stay so cheerful every day?”

Better still, are you as likely to call and recognize an employee for good service, as you might be when they mess up your order?”  This is something I really like having the opportunity to do.  Usually the manager comes to the call braced for a ripping and is so incredibly grateful to hear that I am complimenting their establishment or employees that it is great fun for me.

This week make it a point to catch someone doing something right.  And if you really want to have fun, catch yourself as well.

Commas save lives


As a Craftaholique, I’m always looking for funny T shirt sayings. One of my favorite finds is

Let’s eat Grandpa.

Let’s eat, Grandpa.

Commas save lives.

 

 

Such a small thing can change the meaning of an intention so drastically.

 

Communication can be a tricky thing. It is so often the presenting item for which, people come into my office asking for help. And, like the comma shift above, very often the solution they are looking for isn’t a major change, but rather a tweaking of smaller behaviors.

 

Two of these we can easily focus on are intent and tone.

 

Can you recall a time when you intended to ask someone a question, but it came out like a declaration? Often, you know that is what has transpired because, rather than answering your “request”, the other person goes into a defensive mode. You might reply with, “I was only asking”, which falls on deaf ears as the other person is walking away frustrated and mumbling “It sure didn’t sound like a question!”

 

I am so familiar with that one personally, that I often hear myself prefacing my speech with “This is meant to be a question, regardless of how it may come out!” I have found that doing so clarifies my intent and prepares my listener if I feel a little confused about how to get the question out. More often than not, my listener is more receptive and forgiving of my fumbling because my intent is deemed genuine.

 

There are many other examples where clarifying your intention upfront can be very useful, but your intent has to be sincere. In other words, saying , “I don’t want to hurt your feelings but….”, does not let you off the hook. Most likely, you know you are about to say something hurtful but you’re trying to get a pass.   Sometimes we feel we have to say things that will be uncomfortable for the other person to hear. If we choose to do so, then we have to acknowledge that there will be a reaction.

 

Another communication game changer is tone. Some people are lucky to have a more steady tone throughout most of their dialogue. I am of Italian heritage. We don’t have that genetic make-up. My tone goes up and down like a two year old playing on a xylophone. And, I’m lucky enough to have the facial and body movements to support the rise and fall so there is no denying what state I’m in when expressing myself. Helen Keller can read me loud and clear.

 

As a result, I have to work a little harder to make sure that my tone is expressing what I hope for it to. In other words, if I’m in a frustrated mood about situation “A”, and I try to express something to someone in situation B without making an internal shift, I’m likely to use a tone (with supporting features) that conveys an unrelated frustration. An easier way to say this is, man gets mad at boss and comes home to kick the dog!

 

Tone, however can creep in and wreck a discussion in far more subtle ways.

-asking a question with a tone of suspicion or disbelief?

-offering a compliment with a trace of sarcasm or feigned enthusiasm

-providing support while distracted with something else.

 

In any of the examples, the way to improve our skill set begins with mindfulness and expands with practice. An exercise in mindfulness includes noticing the reactions others have to our declarations, and even asking for feedback when we aren’t sure. Obviously, those around us don’t want to be our constant communication coaches, but when asked with sincerity, our request for feedback may also be viewed as a genuine interest in knowing the other person’s experience communicating with us. They may even appreciate our desire to improve our skills in interacting with them. However, even when we don’t ask for feedback, we can step back and notice whether their responses to us indicate clarity of understanding what we thought we were attempting to communicate.

 

Practice means to start with clear intentions and be thoughtful about our speech rather than to give license to whatever we want to say when we want to say it.   The following quote* sums it up:

“If you propose to speak, always ask yourself, is it true, is it necessary, is it kind?”

 

So, while commas may save lives, a little extra care in communication may save relationships!

 

*There is a debate as to the origin of this quote. It may be Rumi, Buddha or someone’s Aunt Ruth who stitched it on a pillow, but it is clearly not mine.

 

 

 

 

 

Ginger Blah Blah Blah

For an audio version of today’s post,  click on the link below.

The question is what are we hearing? We all have a tendency to hear the parts that make the most sense to us. We hear the parts that fit in the story we are writing for our lives at the time. This is true when we are having a dialogue with others by the motives we bring. It can also occur between the voices in our own head- the difference between what our eyes experience,  and what our ears hear.

Let’s say I really want my husband to take me to Europe this year.

Hubby: Guess what honey, I got my bonus this year. That means we’ll be able to put the new roof on comfortably without touching our savings.

Me: Or take that European vacation we’ve always wanted to

Hubby: I don’t think we can do both.

Me: You’re right, your bonus isn’t that big. We can just wait until next Spring to do the roof with your next bonus.

Hubby, well I was planning on doing the roof this year. I mean Europe isn’t really a necessity, and the roof is important for keeping our investment in the house solid.

Me: You never want to do what I want. I’m just not important to your list of priorities. I’m always last.

Now in case you’re wondering if this is about me, we actually have a new roof on our house and I don’t want to go to Europe. But in the example, the wife hears stuff that simply isn’t in the dialogue and doesn’t hear stuff that is. Unfortunately, if the husband’s motives are pure, he is potentially trying to show his wife her value by making smart money decisions and protecting their investment.

Here is another example:   If I’m writing a story about a great guy who is going to fall in love with me, take care of me forever and grow old with me in the rocking chairs on the porch, then my hearing filter goes like this:

Event                                                                                My filter tells me

He is drinking excessively                                            wow- he just likes to have fun.

He is working at McDonalds                                        he is so humble, titles aren’t what matter

He is yelling at his mom                                               he is a really emotional guy.

And this works the other way too- If my story is I’m a piece of crap and no one values me- my filter works like this:

Event:                                                                                         My filter:

Nancy invited me to go with her and her and         i’ m sure she felt like she had to because

her friends.                                                                                I was standing there

Ginger’s owner believes Ginger is hanging on his every word. Ginger on the other hand, is only hearing the parts that seem relevant to Ginger. And why? Because most likely, Ginger came to the exchange with a motive. In her case, get out of trouble, and get her owner to play fetch with her.

Are you aware of any motives you bring to conversations? If so, think about how they filter what you hear. If the conversations are ones that take place in your own head, think about how your pre-conceived ideas about yourself or what you are doing color what you hear back from yourself in the moment. To be a really good listener, means to be attuned to what the speaker is saying, or present in the moment of what you are observing without past judgment attached.

Most people do not listen with the intent to understand; they listen with the intent to reply. Steven Covey