No blog last week because I was on vacation. My family and I went to Disney World once again .
I can’t remember which number trip this was, but it’s been a lot over the last 10 years. Neither Ben nor I had ever gone to Disney as kids, but we took our sons in 2005 as the first time for all of us. It was Disney’s 50th anniversary, the year of magic or some cute slogan to announce the wonderful new array of changes. We had a blast on that first trip which began our Disney love story.
After that we went a few more times, mostly enjoying each of them. There was a point in which I noticed that we would start to move towards a particular familiar ride and my oldest son would say “nah, I’ll ride it next time”. That’s when I began to realize we were going too frequently and the boys had begun to take the privilege for granted. We stopped going for a few years. Last fall we planned a trip and the boys decided working on their grades wasn’t important to them. Much to their chagrin, we cancelled the trip about 2 weeks out. So this spring break adventure was the follow through of a carrot we used to encourage their academic efforts.
We knew in advance of going this time that, there have been some changes at Disney. For the first time ever in my adventures there are Starbucks at the parks. We also got these really cool bracelets in advance that are programmed as your park ticket, your hotel key and for “convenience” your credit card. We knew that a couple of our favorite rides were down for renovation, yet we boarded the plane with familiar enthusiasm and anticipation.
This experience at Disney however was sadly, not so terrific. A few months back one of my many brilliant clients commented that there is a life cycle to everything. His words came back to me quickly as I realized that for us, Disney was now in hospice. I got my first clue when I entered the hotel room and there wasn’t a towel origami creature on the beds. I love Disney towel origami and always look forward to the surprise that waits at the end of the day. I simply noted that it wasn’t there but didn’t see it as a harbinger of things to come.
And come they did. Another of our favorite rides closed the day we arrived. Several other rides broke while we were on them. The park was insanely over crowded not simply because it was spring break, but because with a water park also closed and fewer rides, people crowded to what remained available. I could lament about a number of other annoying experiences but you can read plenty on some of the blogs about Disney complaints.
But this blog entry is anything but a Disney rant. My message today is really about the experience as a metaphor of life. As my client said, everything has a life cycle. The problem isn’t that Disney is cost cutting at its customers expense. The problem is that I wanted it to stay the same as it was 10 years ago. Back then I could better tolerate long walking and lines because the newness and excitement sustained me through frustration. I wanted it to stay the same as when my children were excited and dazzled by every character and parade buying the magic that Disney was selling.
And speaking of my children, something more important happened on this trip. Our son Alex, now 16 kept ditching us. I found it frustrating because it didn’t fit my expectation. I also found it irritating that he would leave us, and then call me 10 times, insist we come meet him at a location and then essentially ditch us again. It felt selfish and rude until my mature mind came back online. I realized that my confused expectations were again at work. The reason Alex left us is because he is 16, not 4 and he needed to be away from us to do what he wanted to do. The truth of the matter is that we too needed to be away from him because we wanted to do other things. At the point that I realized this, the trip became considerably more enjoyable for all of us. He stopped calling me every 10 minutes, and when we did meet back up he was in a great mood willing to share what he had experienced. Life had moved further around the circle. Regardless of what Disney does as a company, the experience has changed as it should and will never be what it once was for us as a family. But there are other experiences which lie ahead for a family with two young men which will undoubtedly contain a different kind of magic.
Perhaps I would have figured this out sooner in the trip if the “Circle of life” ride at Epcot had not already been closed before our arrival. Or perhaps I would have thought this through had I not been clinging to my expectations. But, it’s like the Buddhist saying, “When the student is ready, the teacher will appear.” I wasn’t ready until our last day. And just for the record, I never did make it to any of those Starbucks!
I think that my 15 year old (and for that matter her 51 year old dad) used Starbucks as a way to cope with Disney!!!! Hilarious about the Circle of Life ride being closed….. I like how you are looking at this with a positive spin on the changes in life…..it is true- hard sometimes until you learn to flow with it….that also often takes a Starbucks for me….